--- title: How to make users appear as 'Online' when attempting to initiate a Zoom call in Talent description: How to make users appear as 'Online' when attempting to initiate a Zoom call in Talent --- [Skip to content](https://support.torsh.co/how-to-make-users-appear-as-online-when-attempting-to-initiate-a-zoom-call-in-talent#main-content) English Show submenu for translations [![TORSH Talent](https://support.torsh.co/hubfs/a093d291d42ae2c016a599987920ae8e1bb3e5c9.svg)](https://support.torsh.co?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://1fqn6.share.hsforms.com/23ddU0ZXXSD61I8LR-JanPQ) [Contact Us](https://1fqn6.share.hsforms.com/23ddU0ZXXSD61I8LR-JanPQ) TORSH Talent Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://support.torsh.co/?hsLang=en) 2. [Coaches/Mentees](https://support.torsh.co/coaches-mentees?hsLang=en) 3. [Zoom Integration](https://support.torsh.co/coaches-mentees?hsLang=en#zoom-integration) # How to make users appear as 'Online' when attempting to initiate a Zoom call in Talent If you have used the integrated Zoom feature in TORSH Talent successfully in the past or you are sure that your Zoom Integration has been set up correctly in Talent, check out the following tips to help make logged-in users appear as 'Online' before initiating a Zoom call in Talent: 1. Before logging into Talent, all users should make sure they have the latest version of their web browsers installed. You can learn more in this Help article [**here**](https://torsh-2413986.hs-sites.com/knowledge/how-to-update-your-web-browser?hsLang=en). 2. If you do not see a user as 'Online' a couple of minutes after they have logged into Talent, please refresh your browser. 3. If participating in a meeting via the web browser on a mobile device or tablet, please ensure that each user has the Zoom application installed on their device.   **NOTE: Your account will not display as 'Online' to you when looking at yourself in the Zoom feature within Talent. Only other account listings will appear as Online to you.** - [Administrators](https://support.torsh.co/administrators?hsLang=en#main-content) - [System Settings](https://support.torsh.co/administrators?hsLang=en#system-settings) - [System Appearance](https://support.torsh.co/administrators?hsLang=en#system-appearance) - [Users Management](https://support.torsh.co/administrators?hsLang=en#users-management) - [Network Architecture](https://support.torsh.co/administrators?hsLang=en#network-architecture) - [Data Forms](https://support.torsh.co/administrators?hsLang=en#data-forms) - [Goals](https://support.torsh.co/administrators?hsLang=en#goals) - [Learning Paths](https://support.torsh.co/administrators?hsLang=en#learning-paths) - [Canvas](https://support.torsh.co/administrators?hsLang=en#canvas) - [edTPA](https://support.torsh.co/administrators?hsLang=en#edtpa) - [Zoom Integration](https://support.torsh.co/administrators?hsLang=en#zoom-integration) - [API Integration](https://support.torsh.co/administrators?hsLang=en#api-integration) - [Coaches/Mentees](https://support.torsh.co/coaches-mentees?hsLang=en#main-content) - [Account Management](https://support.torsh.co/coaches-mentees?hsLang=en#account-management) - [Coaching Corner](https://support.torsh.co/coaches-mentees?hsLang=en#coaching-corner) - [Observations and Self Assessments](https://support.torsh.co/coaches-mentees?hsLang=en#observations-and-self-assessments) - [Data Forms](https://support.torsh.co/coaches-mentees?hsLang=en#data-forms) - [Goals](https://support.torsh.co/coaches-mentees?hsLang=en#goals) - [Learning Paths](https://support.torsh.co/coaches-mentees?hsLang=en#learning-paths) - [Community](https://support.torsh.co/coaches-mentees?hsLang=en#community) - [Canvas](https://support.torsh.co/coaches-mentees?hsLang=en#canvas) - [edTPA](https://support.torsh.co/coaches-mentees?hsLang=en#edtpa) - [Zoom Integration](https://support.torsh.co/coaches-mentees?hsLang=en#zoom-integration) - [TORSH Talent Mobile App](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#main-content) - [Troubleshooting](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#troubleshooting) - [Recording/Uploading](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#recording-uploading) - [Video Management](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#video-management) - [Settings](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#settings) - [FAQ](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#faq) - [Videos & Files](https://support.torsh.co/videos-files?hsLang=en#main-content) - [Uploading](https://support.torsh.co/videos-files?hsLang=en#uploading) - [Sharing](https://support.torsh.co/videos-files?hsLang=en#sharing) - [Comments & Rubric Tags](https://support.torsh.co/videos-files?hsLang=en#comments-rubric-tags) - [Video & File Management](https://support.torsh.co/videos-files?hsLang=en#video-file-management) - [Video & File Collections](https://support.torsh.co/videos-files?hsLang=en#video-file-collections) - [FAQ](https://support.torsh.co/videos-files?hsLang=en#faq) - [Exemplar Library](https://support.torsh.co/exemplar-library?hsLang=en#main-content) - [General](https://support.torsh.co/exemplar-library?hsLang=en#general) - [Insights](https://support.torsh.co/insights?hsLang=en#main-content) - [General](https://support.torsh.co/insights?hsLang=en#general) - [Standard Reports](https://support.torsh.co/insights?hsLang=en#standard-reports) - [General](https://support.torsh.co/general?hsLang=en#main-content) - [Best Practices](https://support.torsh.co/general?hsLang=en#best-practices) - [TORSH Talent Release Notes](https://support.torsh.co/general?hsLang=en#torsh-talent-release-notes) - [Help Videos - Getting Started](https://support.torsh.co/general?hsLang=en#help-videos-getting-started) - [Help Videos - Administrators](https://support.torsh.co/general?hsLang=en#help-videos-administrators) - [Help Videos - Videos & Files](https://support.torsh.co/general?hsLang=en#help-videos-videos-files) - [Help Videos - TORSH Talent Mobile App](https://support.torsh.co/general?hsLang=en#help-videos-torsh-talent-mobile-app) - [Help Videos - Coaching Corner](https://support.torsh.co/general?hsLang=en#help-videos-coaching-corner) - [Help Videos - Observations and Self Assessments](https://support.torsh.co/general?hsLang=en#help-videos-observations-and-self-assessments) - [Help Videos - Data Forms](https://support.torsh.co/general?hsLang=en#help-videos-data-forms) - [Help Videos - Learning Paths](https://support.torsh.co/general?hsLang=en#help-videos-learning-paths) - [Help Videos - Exemplar Library](https://support.torsh.co/general?hsLang=en#help-videos-exemplar-library) - [Help Videos - Insights](https://support.torsh.co/general?hsLang=en#help-videos-insights) - [Help Videos - Community](https://support.torsh.co/general?hsLang=en#help-videos-community) - [Help Videos - Canvas](https://support.torsh.co/general?hsLang=en#help-videos-canvas) - [Help Videos - edTPA](https://support.torsh.co/general?hsLang=en#help-videos-edtpa) - [Help Videos - Zoom Integration](https://support.torsh.co/general?hsLang=en#help-videos-zoom-integration) [![torsh logo - lighten the load - full color](https://support.torsh.co/hs-fs/hubfs/torsh%20logo%20-%20lighten%20the%20load%20-%20full%20color.webp?width=250&height=108&name=torsh%20logo%20-%20lighten%20the%20load%20-%20full%20color.webp "torsh logo - lighten the load - full color")](https://www.torsh.co/) [mailto:support@torsh.co](mailto:support@torsh.co) Copyright © 2026, TORSH Inc