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How to remove Learners and Moderators from a Learning Path Course (Admin)

As a System Admin, you can remove learners and moderators enrolled to a Learning Path course when necessary. Doing so will un-enroll the member from the course view and bar them from accessing it further. It can also be a great method to reset learner progress and then enroll the learner back into a course!

 

CONTENTS:

I. Where To Manage Members in a Course

II. Removing Individual Learners from a Course

III. Removing Enrolled Groups from a Course

IV. Removing Moderators from a Course

 

 

Where To Manage Members in a Course

  1. To remove a member from a Learning Path course, first navigate to 'Learning Paths.'

  2. Then select the 'Modules Management' tab.

  3. On your Modules Management page, click 'Courses' on the far, left-side panel.

  4. Hover over the '...' icon next to the 'View' option of the module. This will load a dropdown menu. In the dropdown menu, select 'Edit.' This will bring you to the 'Edit' view of the course.

  5. Once in the Edit view of the course, click the Members tab. From here you can click either the Learners tab or the Moderators tab to un-enroll specific individuals or entire enrolled groups from the course.

 

 

Removing Individual Learners from a Course

To remove learners, click the Learners tab and then select the '...' icon across from the specific learner you would like to remove from the course. Then choose 'Un-enroll User' from the dropdown that appears.

 

 

You will then be prompted to confirm the removal by typing in the phrase 'REMOVE MEMBER.' Type this into the space provided, and then select one of the (2) options presented:

  • Remove Member - to simply remove the learner from the course.

  • Remove Member and Responses - to remove the learner and completely reset their course progress and all modules therein.

 

 

Once you make your choice, the changes will automatically take effect, and the learner will be removed.

 

 

Removing Enrolled Groups from a Course

To remove Enrolled Groups from a course, click the 'Learners' tab on the Members page of a course. If a specific user Group was enrolled into the course, then all current and future added members of the group will be enrolled to the course and its modules moving forward.

To remove this behavior from the course, you must remove the Enrolled Group from the course. First select the '...' icon across from the specific enrolled group you would like to remove. Choose 'Remove Group' from the dropdown.

 

 

You will then be prompted to confirm the removal by typing in the phrase 'REMOVE GROUP.' Type this into the space provided, and then select one of the (3) options presented:

  • Keep Members Individually — converts them to individual enrollments; everyone keeps their access and progress.

  • Remove Group — group members lose access; their progress is preserved if they are re-added later.
  • Remove Group and Responses — group members lose access AND their progress is reset.

 

 

Once you make your choice, the changes will automatically take effect, and the Enrolled Group will be removed from the course and its modules according to your selection.

 

 

Removing Moderators from a Course

To remove moderators, click the Moderators tab and then click the '...' icon across from the specific moderator you would like to remove from the course.

 

 

You will then be prompted to confirm the removal by typing in the phrase 'REMOVE MODERATOR.' Type this into the space provided, and then select Remove Moderator.