In Report Builder, you can generate a customizable report of Community forum activity, including forum views and subsequent thread posts.
To do so, first go to your top navigation bar and click 'Insights.' This will take you to the Report Builder Hub page.
Next, navigate to the 'Standard Reports' tab.
From there, scroll through the list of templates and open 'Forum Participation.'
This report displays groupings of Community activity based on Forum Titles and associated activity within those forums across your designated date range. Click beside each forum activity listed to display each of the actions performed within each specific forum.
Filtering By User
- If you wish to filter for forum activity performed by a specific person, find the 'By User' column header and click on its 'three-line icon' that appears.
- Then click the 'filter icon' and type in the name of the user you would like to filter for. The report will automatically filter once you have entered the name.
Adding Columns
You can display even further column data for each forum post in your report by going to the Columns menu on the far right-hand side of the report. From there, expand the 'Forums' datatype. In the list of columns for Forums, scroll down and check off to display any columns you would like to see in your report.
Saving Your Report
You can then save this report for later use by clicking 'Save' in the top, right-hand corner. This report, along with all of its filtering and adjustments, will appear under your Saved Reports in Report Builder.
To export a CSV file of the report, click 'Export.'