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The differences between Admin, Coach and Mentee roles in TORSH Talent

Mentees

Mentees - Mentees can upload videos or files to the platform as well as perform various functions on videos or files that have been shared with them, dependent on the level of sharing permission. Mentees can also perform Self-Assessments on their uploaded artifacts and can request an observation be performed for their artifacts using any rubric available in the system.

What Mentees Can Do:

  • Mentees are able to perform all functions in Talent other than the functions listed below

What Mentees Can’t Do:

  • Mentees cannot perform any management functions (e.g., invite users, delete users, disable users, create groups, approve transcript requests, etc.). Those functions are reserved for Admins exclusively. 
  • Mentees cannot initiate an observation of a colleague’s video or file without permission from that colleague. A colleague can request that a mentee provide an observation against a specific rubric or framework. At that point a mentee can then perform the observation. Coaches and Admins are able to initiate observations without a mentee’s permission.
  • Mentees cannot add videos or files to the Exemplar Library. They may request that one of their videos or files be added to the library but only Admins and Coaches can create exemplar videos or files and add them to the Exemplar Library.

 

Coaches

Coaches - Coaches are able to perform all of the functions that mentees can perform. Coaches can also add videos that have been shared with them at 'High' Permissions to the Exemplars Library. Additionally, coaches can conduct observations on any video or document that has been shared with them using any rubric available in the system. Coaches have access to all data in their assigned user Groups.

What Coaches Can Do:

  • Coaches are able to perform the same Talent functions as Mentees 
  • Coaches can conduct observations on videos or files that have been shared with them, regardless of whether or not the owner of the file has requested an observation. 
  • Coaches can create exemplar videos/files and exemplar collections and add them to the Exemplar Library. 
  • Coaches can perform exemplar management functions on artifacts and collections they create in the Exemplar Library (e.g., add videos to collections, change visibility, remove, delete, etc.). 
  • Coaches can also perform exemplar management functions on artifacts and collections that other Coaches or Admins in their group(s) have added to the Exemplar Library.

Note: Coaches that are in all groups will be able to perform exemplar management functions on all videos and channels since they have access to all groups within your Talent system.

What Coaches Can’t Do:

  • Coaches cannot perform any management functions (e.g., invite users, delete users, disable users, create groups, approve transcript requests, etc.). Those functions are reserved for Admins exclusively.
  • Coaches are not permitted to perform exemplar management functions on artifacts that other Coaches or Admins who are not in their specific group(s) have added to the Exemplar Library (e.g., add to collection, change visibility, remove, delete, etc.).

 

Admins

Admins - Admins are able to perform all of the functions that mentees and coaches can perform. In addition, admins can invite users, create groups, approve or deny transcript requests and change the look and feel of the system. They also have access to all data in the system (except in our HIPAA-Secure platform wherein items need to be explicitly shared or else they are Redacted).

What Admins Can Do:

  • Admins are able to perform all of the functions that Mentees and Coaches can perform 
  • Admins can perform system management functions (e.g., invite users, delete users, disable users, create groups, approve transcript requests, etc.) 
  • Admins can create exemplar collections and add artifacts to the Exemplar Library.
  • Admins can perform exemplar management functions on ALL artifacts in the Exemplar Library including artifacts that were added to the Exemplar Library by other Coaches and Admins (e.g., add to collection, change visibility, delete, etc.). 
  • Admins can conduct observations on videos that have been shared with them, regardless of whether or not the owner of the video has requested an observation.

What Admins Can’t Do:

  • Admins cannot view artifacts that have not been shared with them. In fact, other than artifacts in the Exemplar Library, no user can view an artifact that has not been explicitly shared with that user.