---
title: Why will my PDF export not process?
description: Why will my PDF export not process?
---

[Skip to content](https://support.torsh.co/why-will-my-pdf-export-not-process#main-content)

English

Show submenu for translations

[![TORSH Talent](https://support.torsh.co/hubfs/a093d291d42ae2c016a599987920ae8e1bb3e5c9.svg)](https://support.torsh.co?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Us](https://1fqn6.share.hsforms.com/23ddU0ZXXSD61I8LR-JanPQ)

[Contact Us](https://1fqn6.share.hsforms.com/23ddU0ZXXSD61I8LR-JanPQ)

 TORSH Talent Help Center

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.torsh.co/?hsLang=en)
2. [General](https://support.torsh.co/general?hsLang=en)
3. [Best Practices](https://support.torsh.co/general?hsLang=en#best-practices)

# Why will my PDF export not process?

If you are attempting to export a PDF copy of your data form, observation, self assessment, or goal in TORSH Talent, and you find that the export never downloads to your computer, then it may be the result of your browser's pop-up blocker. Our PDF exports are built to load in a separate tab, which can accidentally trigger many pop-up blockers.

Please look at your extensions and your pop-up blocker settings in your web browser and allow TORSH Talent's webpages as an exception.

**Below are further resources for how you can manage your pop-up blocker settings, depending on the browser you use:**

- **Google Chrome - [here](https://support.google.com/chrome/answer/95472?hl=en-GB&co=GENIE.Platform%3DDesktop)**
- **Mozilla Firefox - [here](https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting)**
- **Microsoft Edge - [here](https://support.microsoft.com/en-us/microsoft-edge/block-pop-ups-in-microsoft-edge-1d8ba4f8-f385-9a0b-e944-aa47339b6bb5)**
- **Safari - [here](https://support.apple.com/en-us/102524)**

- [Administrators](https://support.torsh.co/administrators?hsLang=en#main-content)

    - [System Settings](https://support.torsh.co/administrators?hsLang=en#system-settings)
    - [System Appearance](https://support.torsh.co/administrators?hsLang=en#system-appearance)
    - [Users Management](https://support.torsh.co/administrators?hsLang=en#users-management)
    - [Network Architecture](https://support.torsh.co/administrators?hsLang=en#network-architecture)
    - [Data Forms](https://support.torsh.co/administrators?hsLang=en#data-forms)
    - [Goals](https://support.torsh.co/administrators?hsLang=en#goals)
    - [Learning Paths](https://support.torsh.co/administrators?hsLang=en#learning-paths)
    - [Canvas](https://support.torsh.co/administrators?hsLang=en#canvas)
    - [edTPA](https://support.torsh.co/administrators?hsLang=en#edtpa)
    - [Zoom Integration](https://support.torsh.co/administrators?hsLang=en#zoom-integration)
    - [API Integration](https://support.torsh.co/administrators?hsLang=en#api-integration)
- [Coaches/Mentees](https://support.torsh.co/coaches-mentees?hsLang=en#main-content)

    - [Account Management](https://support.torsh.co/coaches-mentees?hsLang=en#account-management)
    - [Coaching Corner](https://support.torsh.co/coaches-mentees?hsLang=en#coaching-corner)
    - [Observations and Self Assessments](https://support.torsh.co/coaches-mentees?hsLang=en#observations-and-self-assessments)
    - [Data Forms](https://support.torsh.co/coaches-mentees?hsLang=en#data-forms)
    - [Goals](https://support.torsh.co/coaches-mentees?hsLang=en#goals)
    - [Learning Paths](https://support.torsh.co/coaches-mentees?hsLang=en#learning-paths)
    - [Community](https://support.torsh.co/coaches-mentees?hsLang=en#community)
    - [Canvas](https://support.torsh.co/coaches-mentees?hsLang=en#canvas)
    - [edTPA](https://support.torsh.co/coaches-mentees?hsLang=en#edtpa)
    - [Zoom Integration](https://support.torsh.co/coaches-mentees?hsLang=en#zoom-integration)
- [TORSH Talent Mobile App](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#main-content)

    - [Troubleshooting](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#troubleshooting)
    - [Recording/Uploading](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#recording-uploading)
    - [Video Management](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#video-management)
    - [Settings](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#settings)
    - [FAQ](https://support.torsh.co/torsh-talent-mobile-app?hsLang=en#faq)
- [Videos & Files](https://support.torsh.co/videos-files?hsLang=en#main-content)

    - [Uploading](https://support.torsh.co/videos-files?hsLang=en#uploading)
    - [Sharing](https://support.torsh.co/videos-files?hsLang=en#sharing)
    - [Comments & Rubric Tags](https://support.torsh.co/videos-files?hsLang=en#comments-rubric-tags)
    - [Video & File Management](https://support.torsh.co/videos-files?hsLang=en#video-file-management)
    - [Video & File Collections](https://support.torsh.co/videos-files?hsLang=en#video-file-collections)
    - [FAQ](https://support.torsh.co/videos-files?hsLang=en#faq)
- [Exemplar Library](https://support.torsh.co/exemplar-library?hsLang=en#main-content)

    - [General](https://support.torsh.co/exemplar-library?hsLang=en#general)
- [Insights](https://support.torsh.co/insights?hsLang=en#main-content)

    - [General](https://support.torsh.co/insights?hsLang=en#general)
    - [Standard Reports](https://support.torsh.co/insights?hsLang=en#standard-reports)
- [General](https://support.torsh.co/general?hsLang=en#main-content)

    - [Best Practices](https://support.torsh.co/general?hsLang=en#best-practices)
    - [TORSH Talent Release Notes](https://support.torsh.co/general?hsLang=en#torsh-talent-release-notes)
    - [Help Videos - Getting Started](https://support.torsh.co/general?hsLang=en#help-videos-getting-started)
    - [Help Videos - Administrators](https://support.torsh.co/general?hsLang=en#help-videos-administrators)
    - [Help Videos - Videos & Files](https://support.torsh.co/general?hsLang=en#help-videos-videos-files)
    - [Help Videos - TORSH Talent Mobile App](https://support.torsh.co/general?hsLang=en#help-videos-torsh-talent-mobile-app)
    - [Help Videos - Coaching Corner](https://support.torsh.co/general?hsLang=en#help-videos-coaching-corner)
    - [Help Videos - Observations and Self Assessments](https://support.torsh.co/general?hsLang=en#help-videos-observations-and-self-assessments)
    - [Help Videos - Data Forms](https://support.torsh.co/general?hsLang=en#help-videos-data-forms)
    - [Help Videos - Learning Paths](https://support.torsh.co/general?hsLang=en#help-videos-learning-paths)
    - [Help Videos - Exemplar Library](https://support.torsh.co/general?hsLang=en#help-videos-exemplar-library)
    - [Help Videos - Insights](https://support.torsh.co/general?hsLang=en#help-videos-insights)
    - [Help Videos - Community](https://support.torsh.co/general?hsLang=en#help-videos-community)
    - [Help Videos - Canvas](https://support.torsh.co/general?hsLang=en#help-videos-canvas)
    - [Help Videos - edTPA](https://support.torsh.co/general?hsLang=en#help-videos-edtpa)
    - [Help Videos - Zoom Integration](https://support.torsh.co/general?hsLang=en#help-videos-zoom-integration)

[![torsh logo - lighten the load - full color](https://support.torsh.co/hs-fs/hubfs/torsh%20logo%20-%20lighten%20the%20load%20-%20full%20color.webp?width=250&height=108&name=torsh%20logo%20-%20lighten%20the%20load%20-%20full%20color.webp "torsh logo - lighten the load - full color")](https://www.torsh.co/)

<https://www.facebook.com/Torshco> <https://x.com/torshco> <https://www.instagram.com/torshco> <https://www.linkedin.com/company/torsh/> [mailto:support@torsh.co](mailto:support@torsh.co)

Copyright © 2026, TORSH Inc